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![]() | ![]() Turning Customer Problems into Business Profits | Contact Us to Learn More! Turning Problems Into Profits The Verde Group is a customer experience consultancy, creating value by employing a proprietary research methodology that is based on a fundamental principle of human behavior: Individuals are far more likely to take action in response to negative events than positive ones. We focus exclusively on researching, understanding and interpreting customer experiences; specifically negative customer experiences leading to overall dissatisfaction. Verde clients use @Risk analysis to understand why their customers behave in a certain way and what actions to take to alter those behaviors. … 63 similar entities Type: SMB Activities: consulting martech uxtech Technologies: Data Analytics | 7 | 21 |
![]() | ![]() We want to make people happy Shirute Ltd is a creative, competent and enthusiastic customer experience agency delivering business excellence to systematically plan, create, manage and measure engaging customer experiences in all customer interaction channels and touchpoints. Our strongest competencies are customer experience research, customer experience strategy planning & design and voice of customer. We also care about your customer dialogue and customer data-driven business. Our LEGO Serious Play workshops help your organisation develop any of your People Experiences: Customer Experience (CX), Employee Experience (EX), Candidate Experience and Partner Experience in an energetic and playful - but serious - manner. … 62 similar entities Type: SMB Activities: consulting martech uxtech Technologies: Data Analytics | 15 | 2 |
![]() | ![]() Strategic and operational marketing agency, we forge our experience through customer experience! 👉Who are we? Strategic and operational marketing agency, we forge our expertise by customer experience! Our mission Imagine, co-construct and deliver experiences related to the deep aspirations and needs of your customers, while keeping the course of your business strategy. Our approach Specialist in creative and collaborative methods inspired by design thinking, we support our customers in solving their problems whether they are linked to customer journey subjects, physical or digital experiences, brand development, communication, marketing, product creation, or even innovation ... Mail: contact@kosmoss.fr 43 similar entities Type: Startup Activities: uxtech consulting | 4 | 5 |
![]() | ![]() Forward Thinkers for Change Makers - A strategic digital consultancy, partnering with clients to accelerate change. Forward Thinkers for Change Makers As a strategic digital consultancy, we partner with clients looking to accelerate change within their business. Using our innovative propriety tools, we provide new lenses on customer pain points, creating more compelling CX. We have innovative ways to quantify the impact of our solutions, de-risking your spend. We help you prepare for the future, identify the right changes to make, and rapidly bring to market products and services that enhance customers’ lives. Our capabilities: Foresight & Strategy We map … 84 similar entities Type: Startup Activities: martech consulting uxtech Technologies: A.I. | 6 | 1 |
![]() | ![]() The most complete CX solution in a world of AI/ / Award-winner: AI CX management platform 2025 (CIO Review) Goodays (formerly Critizr) is the most comprehensive customer experience platform on the market, now enhanced with generative AI. Founded in 2012, our mission is to redefine the shopping experience—for businesses and their customers—by fostering meaningful interactions. Because every experience matters. Our goal is to empower businesses with a customer experience management platform that streamlines and scales CX optimization. We make it easier to create genuine connections with your customers while freeing up your time to focus on the KPIs that truly … 52 similar entities Type: Startup Activities: martech e-reputation uxtech Technologies: Generative A.I. A.I. SaaS | 61 | 88 |
![]() | ![]() Enabling great customer journeys We're dedicated to helping organisations make great customer journeys effortless. We believe that customer experiences should be as efficient as possible, and that customers should be able to complete journeys in the method that suits them best, via the device of choice. Our platform is used by global enterprises across 13 countries to enhance their offering. We have received numerous accolades for CX innovation, including at the UK Customer Satisfaction Awards, European Contact Centre and Customer Service Awards and CCA Excellence Awards. As a company, we understand that delivering effortless experiences to customers at an enterprise … 60 similar entities Type: Startup Activities: it services Technologies: SaaS | 19 | 28 |
![]() | ![]() Helping companies put the "customer" in customer experience (and at the heart of their businesses) CX Journey Inc. is a global customer experience strategy consulting firm that specializes in laying the groundwork required to establish a CX roadmap and strategy that will drive your culture transformation efforts. Customer understanding is the cornerstone of customer-centricity. Retention and growth are grounded in customer-centricity. At CX Journey Inc., we will help you put the "customer" in customer experience, whether it's internal (employees) or external customers. We believe that (1) culture is the foundation of your business, and culture transformation is the root of … 5 similar entities Type: Startup Activities: consulting uxtech | 13 | 3 |
![]() | ![]() Customer Experience. Strategic Communications. Data Science At Beyond the Arc, we help our clients sharpen their focus to make improvements that matter most to their customers. Through our strategy consulting, advanced analytics, and strategic communications, our clients can differentiate their business and win in competitive markets. We provide strategic guidance and hands-on, tactical execution to help companies implement better experiences for their customers. Our end-to-end solutions range from customer journey mapping to advanced analysis of customer data, to revised communications strategies that collectively improve the experience. * Strategy - To create sustainable growth built on exceeding customer expectations. * Data … 215 similar entities Type: SMB Activities: consulting uxtech Technologies: A.I. Data Analytics A.I. - Machine Learning A.I. - Natural Language Processing | 21 | 17 |
![]() | ![]() We improve the way people live and work. By designing services that are better for the people who use and deliver them. At Livework we fundamentally believe that there is huge opportunity in services that are truly valuable to customers. But we don’t just believe this; we strive to prove it on each and every project. Our goal is to make a difference for our clients and their customers. We are pioneers with experience. 19 years ago we founded Livework, as the first service design company in the world. We are not a traditional consultancy or design agency. Our team … | 13 | 44 |
![]() | ![]() We turn customer research into clear steps for product success. At Tectonic, we’re on a mission to help businesses make bold, informed decisions by removing the guesswork from product, customer, and service strategies. From uncovering your ideal customer profile (ICP) to designing and facilitating service sprints, we deliver insights that empower you to act with confidence. Whether you're a FTSE 250 company, an ambitious startup, or a values-driven nonprofit, we tailor our expertise to your unique goals. Our approach combines cutting-edge user and customer research, product discovery, and service design, ensuring you understand the true needs of your audience. With … 186 similar entities Type: Startup Activities: martech uxtech Technologies: Data Analytics | 4 | 8 |
![]() | ![]() The world’s best journeys start with Alterian’s Real-Time CX Platform. At Alterian, we’re passionate about powering customer-led experience that helps businesses achieve extraordinary results. Our expert team goes above and beyond to understand the needs of our clients, working closely with them every step of the way to ensure they thrive. For more than two decades, we have expertly guided hundreds of businesses on their customer experience journeys and empowered them with next-generation technology solutions. Our team’s experience, backed by our technology and industry know-how, has seen us named a Forrester leader for multiple years. We unlock new opportunities and … 45 similar entities Type: SMB Activities: it services uxtech Technologies: SaaS | 5 | 101 |
![]() | ![]() We create optimal human experiences at the service of the growth of our customers Human at the heart of experience * Our mission is to transform customer experience by placing people at the heart of strategies * Our strength is our ability to work with and for our customers, by building lasting and authentic relationships * Our conviction is that a human -centered strategy always delivers an optimal customer experience We create optimal human experiences at the service of the growth of our customers We are 280 specialist customer experience consultants. Our holistic and integrated approach allows us to meet … 429 similar entities Type: SMB Activities: consulting martech uxtech Technologies: Cybersecurity Data Analytics | 21 | 180 |
![]() | ![]() Blue Acorn iCi, an Infosys company Blue Acorn iCi, an Infosys Company, is the leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience-driven commerce offerings. In an era of heightened expectations, it’s crucial to create exceptional interactions and experiences. No other company brings together engineers, data scientists, commerce experts, designers, and strategists to expand your reach, accelerate your sales, service your customers, and grow your business. Through these integrated capabilities and unparalleled expertise, Blue Acorn iCi makes content and digital commerce more effective for your organization. As your strategic partner, … 185 similar entities Type: Startup Activities: e-commerce it services uxtech Technologies: Data Analytics | 12 | 230 |
![]() | ![]() Temkin Group is a leading customer experience research and consulting firm with one simple goal for its clients: increase customer loyalty by becoming more customer‐centric. The company combines customer experience thought leadership with a deep understanding of the dynamics of large organizations to help senior executives accelerate their results. We’ve accelerated the customer experience efforts at many large organizations. Our expertise allows us to help organizations deploy leading-edge practices and avoid may of the pitfalls along the way. We can help align your executive team, create customer experience transformation plans, infuse the voice of the customer across your organization, and … 64 similar entities Type: Startup Activities: consulting Technologies: SaaS | 25 | 10 |
![]() | ![]() We turn your clients into the most powerful sales force. We make the world a more customer-friendly place. - By creating unique experience philosophy, you and your customers will want live by. - By designing services your customer will crave. - By listening, understanding and acting on your customer`s voice. - By spreading the customer centric culture. - By making CX measures accurate and actionable. We put customers back into the game, creating better life for them, so they recommend us to their family and friends. Journey Design, Customer Experience, Voice of Customer, CX Metrics (NPS, CES, etc.), and CX … 25 similar entities Type: Startup Activities: uxtech | 1 | 7 |
![]() | Thunderhead, by Medallia The world leader in customer-led journeys At Thunderhead, by Medallia, we believe in a world that’s filled with happy customers. We help brands get closer to their customers by helping them to better understand and meet the wants and needs of each and every individual customer, regardless of where, when, and how they interact. Our market-leading ONE Engagement Hub is a cloud-based customer engagement platform that’s been designed to discover customer insight in real-time, across every interaction throughout the entire customer journey. Through its advanced listening and learning capabilities, ONE surfaces real-time customer insight and journey behaviour, providing a completely … 84 similar entities Type: SMB Activities: martech uxtech Technologies: Data Analytics | 0 | 49 |
![]() | ![]() Helping businesses transform by delivering exceptional customer experiences. insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland. We are the customer experience experts working with more than 1000 companies. We measure, through our range of CX products, the entire end-to-end customer journey. By 2020 the number one business differentiator will be customer experience making it more important than ever that you provide the best possible service to your customers. Our team of Customer Experience Directors (CXD) have a broad range of knowledge and over 615 years of experience improving industry-leading … Type: SMB Activities: uxtech consulting martech | 1 | 60 |
![]() | ![]() Creating Bold Customer Promises and Profits by Maximizing Business Performance in the Supply Chain Manufacturers and distributors hire us to provide expertise and advice on their end-to-end supply chain strategy and business transformation. Our practice focuses on aligning the customers’ needs with the optimal strategies, resources and systems infrastructure to maximize the customer experience, cash flow and profit. Our passion is collaborating with companies to create bold customer promises and profits simultaneously and rapidly – achieving the “win-win-win”! Improving the customer experience, aligning sales, operations and finance to maximize business value, enhancing end-to-end supply chain performance, and enabling rapid growth … 72 similar entities Type: SMB Activities: consulting transporttech Technologies: SaaS | 5 | 10 |
![]() | ![]() Customer Journey Management Innovate the customer journey together with your team and bring customer-centricity to your organization. Digitize, centralize, and standardize customer experience insights. Work on journey maps, personas and stakeholder maps, collect feedback from stakeholders, and create professional exports. Customer Experience, Software, Innovation, User Experience, Human-centered design, Employee experience, Customer journey maps, Personas, Customer centricity, Service design, SaaS, and Design thinking 33 similar entities Type: SMB Activities: uxtech Technologies: SaaS | 2 | 14 |
![]() | ![]() At Idean, we design futures that elevate the human experience. We help transform businesses and mindsets by creating people-focused solutions that have lasting impacts. We work with clients to solve their challenges, evolve organizations, and unlock new market potential...intelligently and beautifully. Design has the power to create bolder futures and build more meaningful relationships with customers. We help businesses—from startups to Fortune 500 companies—design the most innovative and valuable services, products, and experiences in their industries. We specialize in customer experience, user experience, visual design, user interface, and service design. In addition to designing and shipping cutting-edge digital products and … 260 similar entities Type: SMB Activities: it services uxtech | 4 | 56 |