Social networks
3,515 3,515 621Activities
Technologies
Entity types
Location
Bay Studios, Fabian Way, Skewen, Swansea SA1 8QB, UK
Skewen
United Kingdom
Employees
Scale: 51-200
Estimated: 25
Engaged catalyst
19Added in Motherbase
6 years, 11 months agoEnabling great customer journeys
We're dedicated to helping organisations make great customer journeys effortless. We believe that customer experiences should be as efficient as possible, and that customers should be able to complete journeys in the method that suits them best, via the device of choice.
Our platform is used by global enterprises across 13 countries to enhance their offering. We have received numerous accolades for CX innovation, including at the UK Customer Satisfaction Awards, European Contact Centre and Customer Service Awards and CCA Excellence Awards.
As a company, we understand that delivering effortless experiences to customers at an enterprise level poses a unique set of challenges. Whether it is maximising the efficiency of operations, exceeding customer expectations or meeting industry regulations, we’re trusted by leading global businesses to deliver solutions that create best-in-class customer journeys and allow organisations to surpass their KPIs.
This improves conversion rates, efficiency and compliance for businesses, and means happier customers. And the beauty of it is that customers don't have to download any software or apps.
Financial services software solutions, Screen Sharing Solutions, Call Centre Software, Compliance Solutions, Electronic Signatures, Online and Sharing Meetings,, Co-browse Solutions, Document exchange, Fintech Solution, Web chat, Video-Conferencing, ID and e-signature, and Document Portal
AI Intelligent Document Processing, IDP, ID Verification, KYC and Compliant Customer Journeys for Banks, Auto Finance, Telecoms.
| Catalyst | Type | Tweets | Articles | |
|---|---|---|---|---|
Barclays Wealth Management
Bank, Financial Services (Auto) |
Barclays Wealth Management
Bank, Financial Services (Auto) |
Other
2 May 2018 |
|
|
HSBC
Bank, Financial Services (Auto) |
HSBC
Bank, Financial Services (Auto) |
Not capitalistic
Partnership Event 16 Oct 2020 15 Jun 2023 |
|
|
Santander
Bank |
Santander
Bank |
Not capitalistic
Not partnership Event 15 Dec 2022 |
|
|
General Electric
Building supplies, Industrial Machinery Manufacturing (Auto) |
General Electric
Building supplies, Industrial Machinery Manufacturing (Auto) |
Other
11 Oct 2019 |
|
|
EDF
Energy, Electric Power Generation (Auto) |
EDF
Energy, Electric Power Generation (Auto) |
Not capitalistic
Not partnership Event 17 May 2018 |
|
|
Finance Innovation
Public business cluster, French Cluster, Financial Services (Auto) |
Finance Innovation
Public business cluster, French Cluster, Financial Services (Auto) |
Other
7 Nov 2019 |
|
|
Orange
Telecoms, Law Practice, Telecommunications (Auto) |
Orange
Telecoms, Law Practice, Telecommunications (Auto) |
Not capitalistic
Not partnership Event 15 Jun 2017 |
|
|
BNP Paribas
Bank, Banking (Auto) |
BNP Paribas
Bank, Banking (Auto) |
Not capitalistic
Partnership Event 11 Aug 2020 8 Nov 2022 |
|
|
VivaTech
Trade show, Technology, Information and Media (Auto) |
VivaTech
Trade show, Technology, Information and Media (Auto) |
Not capitalistic
Partnership Event 16 May 2019 |
|
|
Financial Times
Media, Newspaper Publishing (Auto) |
Financial Times
Media, Newspaper Publishing (Auto) |
Other
3 Mar 2020 |
|
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