Value proposition

TRANSFORM THROUGH INSIGHT

NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in IT and business services.

Our IT services (ITS) research helps organizations understand, adopt, and optimize adaptive approaches to IT services that underpin and enable digital transformation within the enterprise. And our business process services (BPS) research helps organizations understand, adopt, and optimize the next generation of digital models for business processes.

Founded in 1998, and with analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies.

NelsonHall's research is based on rigorous, all-original research, and is widely respected for the quality, depth and insight of its analysis. We work closely with our clients to create a value-based relationship founded on our unrivalled knowledge of ITS and BPS markets, acting as a trusted advisor, providing answers, and making business sense of the complexity and challenges faced by both service buyers and service providers across global services markets.

NelsonHall publishes quarterly newsletters on four of our core program areas. Be sure to sign up for these via the links below:

IT Services: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7097193892113969153

HR & Talent Transformation: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7031206640049696769

Banking Insights: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7124738687799570433

CX Services: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7091803590071042048

IT Outsourcing, BPO Market Development, Customer Management Services, Healthcare & Insurance Sourcing, Banking Sourcing, HR Outsourcing, RPA, AI, Management Consulting, BPO, IT Services, Cognitive, Digital Transformation, Blockchain, IoT, Cyber, Big Data Analytics, Cloud, and GenAI