Value proposition

Maximising customer satisfaction by providing a framework of IT best practices and standards.

The Zero Outage Industry Standard Association strives to maximize customer satisfaction and value by providing a framework of best practices and standards to enable the delivery of secure, reliable and highly available end-to-end IT services and solutions. The association is a collaboration of market leaders working with principles of trust, transparency, flexibility and agility to continually provide best practices to enable highly reliable IT-services.

Zero Outage and IT Quality