Social networks
3,622 12,816Activities
Entity types
Location
Av. de Europa, 19, 28224 Pozuelo de Alarcón, Madrid, Spain
Pozuelo de Alarcón
Spain
Employees
Scale: 2-10
Estimated: 32
Engaged catalyst
53Added in Motherbase
5 years, 11 months ago[Automatic translation follows] Reference association in experiences. We inspire companies and professionals to put people in the center.
We welcome you to DEC, the association that brings together companies and professionals who pursue excellence in customer experience.
DEC promotes the development and implementation of best practices in the management of client experience in Spain and Latin America. We invite all organizations and professionals to exchange best practices and knowledge and join to share our vision: that all companies deliver a unique, differential and profitable experience that generates true links with their clients.
These are the big brands that have promoted the creation of DEC:
Aegon, Aena Airports, Alsa, Altadis, Asisa, Banco Santander, Bain & Amp; Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, Iata, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, Metlife, Mutual Madrid, Opticalia, Parks Gathered, Salesforce and Segurcaixa Adeslas.
Customer experience, Customer Experience, CX, Employee Experience, Employee Experience, Customer Journey, and Human Experience
Asociación referente en experiencias. Inspiramos a empresas y profesionales a poner a las personas en el centro.
Te damos la bienvenida a DEC, la Asociación que reúne a las empresas y profesionales que persiguen la excelencia en la Experiencia de Cliente.
DEC promueve el desarrollo e implementación de las mejores prácticas en la gestión de la Experiencia de Cliente en España e Iberoamérica. Invitamos a todas las organizaciones y profesionales a intercambiar mejores prácticas y conocimiento y unirse para compartir nuestra visión: que todas las empresas entreguen una experiencia única, diferencial y rentable que genere verdaderos vínculos con sus clientes.
Estas son las grandes marcas que han promovido la creación de DEC:
Aegon, Aena Aeropuertos, Alsa, Altadis, Asisa, Banco Santander, Bain & Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, IATA, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, MetLife, Mutua Madrileña, Opticalia, Parques Reunidos, Salesforce y Segurcaixa Adeslas.
Experiencia de Cliente, Customer Experience, CX, Employee Experience, Experiencia de Empleado, Customer Journey, and Human Experience
DEC es la primera organización profesional que promueve el desarrollo de las mejores prácticas y la búsqueda de la excelencia en la Experiencia de Cliente.
Catalyst | Type | Tweets | Articles | |
---|---|---|---|---|
![]() Santander Bank, Banking | Santander Bank, Banking | Other 23 Dec 2021 13 Jun 2024 | | |
![]() Capgemini Consulting, IT Services and IT Consulting | Capgemini Consulting, IT Services and IT Consulting | Other 29 Aug 2022 | | |
![]() Apple Consumer Electronics, Computers and Electronics Manufacturing | Apple Consumer Electronics, Computers and Electronics Manufacturing | Other 20 Dec 2022 | | |
![]() DECATHLON FRANCE Retail and Distribution, Retail | DECATHLON FRANCE Retail and Distribution, Retail | Other 7 Jan 2021 | | |
![]() BNP Paribas Bank, Banking | BNP Paribas Bank, Banking | Other 1 Sep 2021 | | |
![]() KPMG Consulting, audit, Accounting | KPMG Consulting, audit, Accounting | Other 5 May 2023 10 Jun 2024 | | |
![]() Zurich Insurance Insurance | Zurich Insurance Insurance | Other 26 Mar 2021 | | |
![]() Allianz X Insurance, Venture Capital and Private Equity Principals | Allianz X Insurance, Venture Capital and Private Equity Principals | Other 5 May 2023 10 Jun 2024 | | |
![]() Google IT services, Software Development | Google IT services, Software Development | Other 5 Jun 2021 | | |
![]() Adobe IT services, Software Development | Adobe IT services, Software Development | Other 19 Jul 2021 | |