Social networks
3,622 12,816Activities
Entity types
Location
Av. de Europa, 19, 28224 Pozuelo de Alarcón, Madrid, Spain
Pozuelo de Alarcón
Spain
Employees
Scale: 2-10
Estimated: 32
Engaged catalyst
53Added in Motherbase
5 years, 11 months ago[Automatic translation follows] Reference association in experiences. We inspire companies and professionals to put people in the center.
We welcome you to DEC, the association that brings together companies and professionals who pursue excellence in customer experience.
DEC promotes the development and implementation of best practices in the management of client experience in Spain and Latin America. We invite all organizations and professionals to exchange best practices and knowledge and join to share our vision: that all companies deliver a unique, differential and profitable experience that generates true links with their clients.
These are the big brands that have promoted the creation of DEC:
Aegon, Aena Airports, Alsa, Altadis, Asisa, Banco Santander, Bain & Amp; Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, Iata, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, Metlife, Mutual Madrid, Opticalia, Parks Gathered, Salesforce and Segurcaixa Adeslas.
Customer experience, Customer Experience, CX, Employee Experience, Employee Experience, Customer Journey, and Human Experience
Asociación referente en experiencias. Inspiramos a empresas y profesionales a poner a las personas en el centro.
Te damos la bienvenida a DEC, la Asociación que reúne a las empresas y profesionales que persiguen la excelencia en la Experiencia de Cliente.
DEC promueve el desarrollo e implementación de las mejores prácticas en la gestión de la Experiencia de Cliente en España e Iberoamérica. Invitamos a todas las organizaciones y profesionales a intercambiar mejores prácticas y conocimiento y unirse para compartir nuestra visión: que todas las empresas entreguen una experiencia única, diferencial y rentable que genere verdaderos vínculos con sus clientes.
Estas son las grandes marcas que han promovido la creación de DEC:
Aegon, Aena Aeropuertos, Alsa, Altadis, Asisa, Banco Santander, Bain & Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, IATA, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, MetLife, Mutua Madrileña, Opticalia, Parques Reunidos, Salesforce y Segurcaixa Adeslas.
Experiencia de Cliente, Customer Experience, CX, Employee Experience, Experiencia de Empleado, Customer Journey, and Human Experience
DEC es la primera organización profesional que promueve el desarrollo de las mejores prácticas y la búsqueda de la excelencia en la Experiencia de Cliente.
Catalyst | Type | Tweets | Articles | |
---|---|---|---|---|
![]() Generali Insurance | Generali Insurance | Other 10 Jun 2024 | | |
![]() Aegon Insurance, Financial Services | Aegon Insurance, Financial Services | Other 5 May 2023 3 Sep 2024 | | |
![]() EDP Energy, Utilities | EDP Energy, Utilities | Other 19 Feb 2023 | | |
![]() TotalEnergies Energy, Oil and Gas | TotalEnergies Energy, Oil and Gas | Other 5 May 2023 29 Nov 2024 | | |
![]() BBVA Bank, Banking | BBVA Bank, Banking | Other 5 May 2023 26 Nov 2024 | | |
![]() Airbnb Real Estate, Software Development | Airbnb Real Estate, Software Development | Other 2 Jan 2023 | | |
![]() Bain & Company France Business Consulting and Services | Bain & Company France Business Consulting and Services | Other 17 Jan 2023 | | |
![]() Finextra Finance, Online Audio and Video Media | Finextra Finance, Online Audio and Video Media | Other 23 Aug 2022 | | |
![]() Iberdrola Energy, Renewable Energy Semiconductor Manufacturing | Iberdrola Energy, Renewable Energy Semiconductor Manufacturing | Other 5 May 2023 28 Dec 2023 | | |
![]() Gartner Consulting, Information Services | Gartner Consulting, Information Services | Other 30 Mar 2023 | |