Value proposition

Scale support with agentic AI—an advanced multi-agent system to improve resolution, cut costs, and ensure top-tier CX.

Forethought is the most advanced agentic AI system for customer support, trained on your unique data and ready on day one. Powered by Autoflows technology, it autonomously handles complex issues end-to-end by reasoning, planning, following up, integrating APIs, and troubleshooting. With a multi-agent architecture, Forethought’s AI supports your team across channels, solving customer issues, assisting human agents, and uncovering valuable insights. Transform your support operations with AI that learns and adapts to deliver more accurate, context-rich responses at scale.

AI, NLP, Customer Support, Customer Success, Help Desk Management, NLU, Machine Learning, Customer Experience, Natural Language Understanding, Natural Language Processing, Artificial Intelligence, Automation, Customer Operations, Help Desk Integration, and Customer Service