Value proposition
The future of customer service
Tymely is a guided AI Agent for eCommerce customer service that can fully replace human agents for the first time. Tymely’s agent handles retailers’ most complex customer service tickets end-to-end with unprecedented service quality, including exchanges of partial orders, changing shipping addresses, refunds, etc.
In fact, the interaction is indistinguishable from human agents, and the quality is even higher. Tymely significantly reduces support costs while improving customer satisfaction scores (CSAT) and sales.
AI for Customer Service and eCommerce Customer Service
Indistinguishable from human reps
Tymely is an AI customer service agent that handles retailers' most complex tickets end-to-end and guarantees best-in-class performance with a breakthrough 99.5% accuracy, 70% cost savings and 80% ticket coverage
https://www.tymely.ai/
| Catalyst | Type | Tweets | Articles | |
|---|---|---|---|---|
 Deloitte Consulting, audit, Business Consulting and Services | Deloitte Consulting, audit, Business Consulting and Services | Other 17 Nov 2024 | | |
 Gartner Consulting, Information Services | Gartner Consulting, Information Services | Other 31 Jul 2024 | | |
 daphni Startup accelerator & VC, Venture Capital and Private Equity Principals | daphni Startup accelerator & VC, Venture Capital and Private Equity Principals | Other 30 Nov 2022 | | |