Entity
Description
  • Value proposition

    The only Agentic AI Platform proven with real customers—automating +60% of interactions with 99% voice accuracy.

    Make Your AI Agents the Smartest. Deliver Faster, Smarter Customer Service.

    Teneo.ai helps enterprises resolve customer inquiries faster, reduce wait times, and improve service quality by optimizing AI Agents to achieve 99% accuracy and 60%+ Contact Center Automation.

    Trusted by leading enterprises worldwide, Teneo powers 17,000+ AI Agents that handle millions of customer interactions daily across voice, chat and digital channels. The Teneo Agentic AI Platform provides automated AI orchestration, enabling businesses to deliver instant, human-like interactions while reducing operational complexity.

    Teneo seamlessly integrates with leading CCaaS and CX platforms, including Genesys, Five9, Microsoft, AWS, Google, and NICE. This enables enterprises to enhance automation, streamline workflows, and optimize AI-driven customer interactions—without disrupting existing contact center operations.


    Conversational AI, Conversational IVR, Contact Center Automation, Call Center Automation, Contact Center AI, Call Center AI, Natural Language Understanding, NLU, NLP, Customer Experience, Customer Support, Conversational Platform, Chatbots, Voicebots, bots, LLM, Large Language Models, Digital Transformation, Automation Software, Contact Center technology, and Artificial Inteligence

Catalyst interactions
Catalyst TypeTweets Articles
EY
EY
Consulting, audit, IT Services and IT Consulting
EY
Consulting, audit, IT Services and IT Consulting
Other

20 Oct 2023


Telefónica Germany
Telefónica Germany
Telecommunications
Telefónica Germany
Telecommunications
Other

30 Jul 2023


Microsoft
Microsoft
IT services, Software Development
Microsoft
IT services, Software Development
Other

20 Oct 2023


CGI
CGI
IT services, IT Services and IT Consulting
CGI
IT services, IT Services and IT Consulting
Not capitalistic
Partnership
Event

30 Apr 2023


World Summit AI
World Summit AI
IT Services and IT Consulting
World Summit AI
IT Services and IT Consulting
Not capitalistic
Partnership
Event

8 Oct 2020


Telefónica
Telefónica
Startup accelerator & VC, Telecommunications
Telefónica
Startup accelerator & VC, Telecommunications
Other

11 Oct 2022


Social network dynamics
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