Asociación DEC
Created in 2014
Up & running (A)
Existing signals show a regular activitySocial networks
3,622 12,816Activities
Entity types
Location
Av. de Europa, 19, 28224 Pozuelo de Alarcón, Madrid, Spain
Pozuelo de Alarcón
Spain
Employees
Scale: 2-10
Estimated: 32
Engaged catalyst
53
0 0Added in Motherbase
5 years, 11 months ago
Value proposition
[Automatic translation follows] Reference association in experiences. We inspire companies and professionals to put people in the center.
We welcome you to DEC, the association that brings together companies and professionals who pursue excellence in customer experience.
DEC promotes the development and implementation of best practices in the management of client experience in Spain and Latin America. We invite all organizations and professionals to exchange best practices and knowledge and join to share our vision: that all companies deliver a unique, differential and profitable experience that generates true links with their clients.
These are the big brands that have promoted the creation of DEC:
Aegon, Aena Airports, Alsa, Altadis, Asisa, Banco Santander, Bain & Amp; Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, Iata, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, Metlife, Mutual Madrid, Opticalia, Parks Gathered, Salesforce and Segurcaixa Adeslas.
Customer experience, Customer Experience, CX, Employee Experience, Employee Experience, Customer Journey, and Human ExperienceOriginal language
Asociación referente en experiencias. Inspiramos a empresas y profesionales a poner a las personas en el centro.
Te damos la bienvenida a DEC, la Asociación que reúne a las empresas y profesionales que persiguen la excelencia en la Experiencia de Cliente.
DEC promueve el desarrollo e implementación de las mejores prácticas en la gestión de la Experiencia de Cliente en España e Iberoamérica. Invitamos a todas las organizaciones y profesionales a intercambiar mejores prácticas y conocimiento y unirse para compartir nuestra visión: que todas las empresas entreguen una experiencia única, diferencial y rentable que genere verdaderos vínculos con sus clientes.
Estas son las grandes marcas que han promovido la creación de DEC:
Aegon, Aena Aeropuertos, Alsa, Altadis, Asisa, Banco Santander, Bain & Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, IATA, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, MetLife, Mutua Madrileña, Opticalia, Parques Reunidos, Salesforce y Segurcaixa Adeslas.
Experiencia de Cliente, Customer Experience, CX, Employee Experience, Experiencia de Empleado, Customer Journey, and Human Experience
DEC | Asociación Para El Desarrollo de la Experiencia de Cliente
DEC es la primera organización profesional que promueve el desarrollo de las mejores prácticas y la búsqueda de la excelencia en la Experiencia de Cliente.
https://asociaciondec.org/
| Catalyst | Type | Tweets | Articles | |
|---|---|---|---|---|
 Fujitsu Electricals, Information Technology and Services | Fujitsu Electricals, Information Technology and Services | Other 10 Feb 2025 | | |
 Meta Software Development | Meta Software Development | Other 5 Sep 2024 | | |
 Comunidad de Madrid National and local authorities, Government Administration | Comunidad de Madrid National and local authorities, Government Administration | Other 3 Oct 2023 | | |
 Leroy Merlin Retail and Distribution, Retail | Leroy Merlin Retail and Distribution, Retail | Other 10 Jun 2024 | | |
 Fnac Retail and Distribution, Retail | Fnac Retail and Distribution, Retail | Other 20 Feb 2025 | | |
 Tesla Automobile, Motor Vehicle Manufacturing | Tesla Automobile, Motor Vehicle Manufacturing | Other 24 Jul 2023 | | |
 EY Pythagoras IT Services and IT Consulting | EY Pythagoras IT Services and IT Consulting | Other 6 Dec 2021 | | |
 MSD Pharmaceutical, Pharmaceutical Manufacturing | MSD Pharmaceutical, Pharmaceutical Manufacturing | Other 3 Apr 2023 | | |
 BNP Paribas Personal Finance Finance, Banking | BNP Paribas Personal Finance Finance, Banking | Other 22 Dec 2023 | | |
 Renault Group Automobile, Motor Vehicle Manufacturing | Renault Group Automobile, Motor Vehicle Manufacturing | Other 10 Mar 2023 | | |