Entity
Description
  • Value proposition

    AI agents for customer service

    Cobbai is the easiest platform to deploy AI agents for customer service. Our three advanced AI agents help businesses automate support, streamline operations, and turn every interaction into an opportunity.

    Front is a conversational agent for customer-facing interactions, providing autonomous guidance through both pre-sales and post-sales journeys.

    Companion empowers customer service teams with AI-driven assistance, including drafting responses, providing relevant knowledge, and detecting sales opportunities.

    Analyst operates in the background to optimize workflows, route tickets, and uncover insights that enhance collaboration across support, marketing, and product teams.

    Building your agentic AI workforce has never been simpler. First, seamlessly deploy your agents across the channels that matter most. Next, decide exactly when and how your agents operate using powerful control tools. Finally, train and monitor your agents to continuously adapt them to your needs.

    Cobbai has helped hundreds of support teams combine automation, intelligence, and human touch to create exceptional customer experiences.

    AI, Software, NLP, Artificial Intelligence, SaaS, VOC, No-code, Omni-Channel, Customer Centric, Productivity, Customer Experience, CX, Customer Care, Adaptive AI, CX Workflows, CX Automations, GenAI, Care, Customer Services, Generative AI, AI Agents, Agentic AI, and Conversational AI

  • Original language

    Agents IA pour service client

    Cobbai est la solution la plus simple pour déployer des agents IA dédiés au service client. Nos trois agents IA aident les entreprises à automatiser leur support, simplifier leurs opérations et transformer chaque interaction en opportunité.

    Front est un agent conversationnel qui interagit directement avec les clients, offrant une assistance autonome tout au long des parcours avant et après-vente.

    Companion soutient les équipes de service client en rédigeant des réponses, en fournissant des connaissances pertinentes et en détectant des opportunités de vente.

    Analyst fonctionne en arrière-plan pour optimiser les processus, aiguiller les requêtes et produire des analyses qui renforcent la collaboration entre les équipes support, marketing et produit.

    Assembler votre équipe d’agents IA n’a jamais été aussi simple. Commencez par déployer vos agents sur vos canaux les plus stratégiques. Ensuite, décidez quand et comment ils opèrent grâce à des outils de contrôle avancés. Enfin, entraînez et surveillez vos agents pour qu’ils s’adaptent en continu à vos besoins.

    Cobbai a aidé des centaines d’équipes de service client à combiner automatisation, intelligence et touche humaine pour offrir des expériences client exceptionnelles.

  • Cobbai: AI Agents for Customer Service

    Cobbai’s AI agents for customer service are fully controlled, deployable anywhere, automating interactions, empowering teams, and delivering actionable insights.

  • https://cobbai.com/
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