Value proposition

Banking built for you. Partner with a banker who knows you by name – and your industry by heart.

Customers Bank is here for the people who build, create, and push boundaries—the businesses that drive innovation, create jobs, and strengthen communities. Whether you’re growing your company, launching a new venture, or looking for a banking partner who understands your world, we’re ready to support you every step of the way. This is banking built for entrepreneurs, by entrepreneurs.

We take pride in delivering exceptional service through a high-touch, single-point-of-contact model. Our 2024 Net Promoter Score of 73 far exceeds the U.S. banking industry average. With $22+ billion in assets, we rank among the largest U.S. bank holding companies. Our commitment to credit quality, prudent risk management, and strong liquidity ensures long-term stability, reliability, and value for our customers and stakeholders.

Our services are not one-size -fits-all. Designed with your needs in mind, your banker isn’t just someone you call when you need a loan. They are a trusted partner for your business banking, cash management and commercial lending, specialized credit solutions, personal banking, and digital banking needs.

Our approach is built on three core beliefs:

Relationships matter – Your banker takes the time to understand what success means to you.

Innovation designed for you – From cash management to online banking, we create solutions to keep you ahead.

Banking at your speed – We’re responsive, agile, and committed to your growth at every stage.

Let’s take on tomorrow... together. | customersbank.com.

Member FDIC. Equal Housing Lender.

Small Business Loans, Commercial Lending, Commercial Real Estate Financing, Healthcare and Life Sciences Financial Solutions, Cash Management Services, Equipment Loans and Financing, Technology and Venture Banking, Fund Finance Solutions, Securities-Based Lending, Warehouse Lending, Municipal Banking Solutions, Digital Banking Solutions, SBA Government Guaranteed Lending, Business Checking Accounts, Residential Mortgage Lending Services, Multicultural Banking Solutions, Financial Institutions Services, Loan Syndications, Private Equity, and Private Property Management Banking