ViaDialog
Created in 2004
Up & running (A)
Existing signals show a regular activitySocial networks
845 753 3,265Activities
Technologies
Entity types
Location
152 Bd Pereire, 75017 Paris, France
Paris
France
Employees
Scale: 11-50, 51-200
Estimated: 55
SIREN
752556126Engaged catalyst
11
0 0Added in Motherbase
5 years, 9 months ago
Value proposition
[Automatic translation follows] Customer interactions management platform powered by AI
Viadialog designs innovative solutions for the management and automation of customer interactions.
Thanks to our expertise in omnichannel flow management and our mastery of AI technologies dedicated to customer relations, our products have become essential references in the industry.
As a telecom operator, publisher and host, Viadialog offers a real counter to its customers. ISO 22301 certified by Afnor since 2018, we place the very high availability at the heart of our strategy.
Our solutions, whether cloud or on-premise, allow customer relations to develop quickly, without requiring expensive investments, on all digital channels.
IA Customer Service, CCAAS API, Sovereign IA, Quality Monitoring, Customer Relations, Customer Reception in Natural Language, and Omnichannel InteractionsOriginal language
Plateforme de gestion des interactions clients propulsée par l'IA
ViaDialog conçoit des solutions innovantes pour la gestion et l'automatisation des interactions clients.
Grâce à notre expertise en gestion des flux omnicanaux et à notre maîtrise des technologies d'IA dédiées à la relation client, nos produits sont devenus des références incontournables dans l'industrie.
En tant qu'opérateur télécom, éditeur et hébergeur, ViaDialog offre un véritable guichet unique à ses clients. Certifiée ISO 22301 par l'AFNOR depuis 2018, nous plaçons la Très Haute Disponibilité au cœur de notre stratégie.
Nos solutions, qu'elles soient cloud ou on-premise, permettent aux centres de relation client de se développer rapidement, sans nécessiter d'investissements coûteux, sur l'ensemble des canaux digitaux.
IA service client, CCaas API, IA souveraines, Quality monitoring, Relation client, Accueil client en langage naturel, and Interactions omnicanal
ViaDialog | Solutions de service client alimentées par l'IA
Plateforme de gestion des interactions clients propulsée par l'IA, offrant des expériences omnicanales fluides et des solutions avancées pour les centres de contact.
https://www.viadialog.com/
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