[Automatic translation follows] Discover with Retailoscope the best of luxury retail and the most innovative shops around the world!
Retailoscope, these are two activities in the service of the physical luxury and omnichannel retail:
Retail strategy advice; customer experience in luxury, beauty and fashion sectors
▪️ Analysis of retail trends
▪️ Definition of the global customer experience at the point of sale
▪️ Definition of the omnichannel and phygital customer course strategy
▪️ Design of the innovation strategy in store
▪️ Digitalization of experience and customer relations in point of sale
▪️ Digitalization of selling tools
▪️ Speaking of the creator in the press (Luxury Journal, L'Obs, Forbes ...)
Social media dedicated to the promotion of innovative shops
▪️ Presence on LinkedIn & Amp; Instagram
▪️ + 28K subscribers
▪️ Sourcing and content analysis
▪️ Community management
▪️ Realization of partnerships
▪️ Speaking of the creator in the press (Luxury Journal, L'Obs, Forbes ...)
Missions carried out:
◾ Support for a large jewelry/watchmaking house on the definition of the digitalization strategy of shops and sellers
◾ Workshop animation on Trends Retail
◾ Writing of Books Trends
◾ Strategic framing of a project on the omnichannel customer journey
◾ Redesign of brand positioning and creation of an e-commerce site
Interventions:
◾Hub Institute
◾ Luxury day
◾Paris School of Luxury
✉️ Contact me: nicolas@retailoscope.fr
Retail, customer experience, strategy, customer relations, customer experience, luxury, beauty, mode, and social media
Découvrez avec Retailoscope le meilleur du retail de luxe et les boutiques les plus innovantes à travers le monde !
RETAILOSCOPE, ce sont deux activités au service du retail de luxe physique et omnicanal :
Conseil en stratégie retail & expérience client dans les secteurs luxe, beauté et mode
▪️ Analyse des tendances retail
▪️ Définition de l'expérience client globale en point de vente
▪️ Définition de la stratégie de parcours client omnicanal et phygital
▪️ Design de la stratégie d'innovation en boutique
▪️ Digitalisation de l'expérience et de la relation client en point de vente
▪️ Digitalisation des outils vendeurs
▪️ Prises de parole du créateur dans la presse (Journal du Luxe, L'Obs, Forbes...)
Media social dédié à la promotion de boutiques innovantes
▪️ Présence sur LinkedIn & Instagram
▪️ + de 28K abonnés
▪️ Sourcing et analyses des contenus
▪️ Community Management
▪️ Réalisation de partenariats
▪️ Prises de parole du créateur dans la presse (Journal du Luxe, L'Obs,Forbes...)
Missions réalisées :
◾ Accompagnement d'une grande maison de joaillerie/horlogerie sur la définition de la stratégie de digitalisation des boutiques et des vendeurs
◾ Animation d'ateliers sur les retail trends
◾ Rédaction de books trends
◾ Cadrage stratégique d'un projet sur le parcours client omnicanal
◾ Refonte du positionnement de marque et création d'un site e-commerce
Interventions :
◾Hub Institute
◾Journal du Luxe
◾Paris School of Luxury
✉️ Contactez-moi : nicolas@retailoscope.fr
Retail, Experience client, Stratégie, Relation Client, Customer Experience , Luxe, Beauté, Mode, and Social Media
Retailoscope, cabinet expert en Retail luxe et beauté, vous accompagne dans vos stratégies liées à l’expérience client en point de vente.
Catalyst | Type | Tweets | Articles | |
---|---|---|---|---|
![]() SWAROVSKI Luxury, Retail Luxury Goods and Jewelry | SWAROVSKI Luxury, Retail Luxury Goods and Jewelry | Other 1 Dec 2023 | | |
![]() Panerai Luxury, Retail Luxury Goods and Jewelry | Panerai Luxury, Retail Luxury Goods and Jewelry | Other 21 Feb 2024 | | |
![]() Giorgio Armani Luxury, Retail Apparel and Fashion | Giorgio Armani Luxury, Retail Apparel and Fashion | Other 2 Dec 2024 | | |
![]() Cartier Luxury, Retail Luxury Goods and Jewelry | Cartier Luxury, Retail Luxury Goods and Jewelry | Other 31 Mar 2025 | | |
![]() CCI Paris IdF Chamber of commerce, Government Administration | CCI Paris IdF Chamber of commerce, Government Administration | Other 5 Nov 2023 | | |
![]() Chloé Luxury, Retail Luxury Goods and Jewelry | Chloé Luxury, Retail Luxury Goods and Jewelry | Other 20 Feb 2025 | | |
![]() ROLEX Luxury, Retail Luxury Goods and Jewelry | ROLEX Luxury, Retail Luxury Goods and Jewelry | Other 5 Nov 2023 | | |
![]() Hermès Luxury, Retail Luxury Goods and Jewelry | Hermès Luxury, Retail Luxury Goods and Jewelry | Other 26 Mar 2025 | | |
![]() Burberry Luxury, Retail Luxury Goods and Jewelry | Burberry Luxury, Retail Luxury Goods and Jewelry | Other 5 Jul 2024 | | |
![]() Tiffany & Co. Luxury, Retail Luxury Goods and Jewelry | Tiffany & Co. Luxury, Retail Luxury Goods and Jewelry | Other 6 Mar 2025 | |