Value proposition

Driving the Future Financial Services Experience

We offer a professional banking relationship to all our customers backed by world-class technologies and outstanding levels of service. Unique in the Ethiopian banking landscape, Zemen Bank's operations are based on multiple branch outlets whose activities are supplemented by several service points such as ATMs, POS terminals, Foreign Exchange Bureaus and Banking Kiosks. This is part of our distinctive Multi-Channel Banking model whereby we allow our customers the option of choosing from different banking service channels that suit their particular needs and circumstances.

A key distinguishing feature of Zemen Bank is our highly dedicated and experienced staff. Our staff is committed to meeting and exceeding all your banking needs, and to tailoring our offerings to your specialized requirements. In all our departments, we work to minimize delays and maximize the financial benefits and services that you expect from a trusted bank.

Also distinctive about Zemen Bank is our focus on technologically-based banking services. All our cash deposit and withdrawal services at our branch are fully computerized. Opening accounts is easily completed in about 10 minutes with your personal information processed via applications, pictures, and signatures that are securely and digitally recorded. We offer the full range of services—ATMs, Internet Banking and Call Center Banking

Corporate/Project Finance, Institutional Kiosk Banking, International Trade, Retail Banking Servcies, Door-step Banking, and Consumer Loans