Value proposition

Enabling businesses to connect customer data to deliver the best CX. Follow Zendesk to keep the conversation going

Formerly Smooch, Sunshine Conversations is part of Zendesk’s open and flexible CRM platform, Zendesk Sunshine, which helps businesses connect customer data in order to deliver the best customer experiences.

With Sunshine Conversations, companies can unify conversations across every digital channel to ensure that key business functions such as sales, service, and marketing have the context needed to provide the best customer experiences.


Messaging, SaaS, Bots, and Software