Value proposition

Software and services to help CS and sales teams grow customer revenue.

We’re experts in customer-led growth: the practice of putting your customers at the center of your go-to-market strategy, because they are your most reliable source of growth. Our Customer Revenue Optimization suite was built to help large and fast-growing businesses thrive. Our powerful suite brings together three products, each designed to deliver exceptional results, and united by an integrated customer data platform.

The Totango Customer Success Platform leverages automated workflows and engagement features to help customers achieve their desired outcomes and drive long-term growth.

Unison, our AI-powered Customer Intelligence Engine works independently, or alongside any customer success platforms. It allows businesses to more effectively predict customer risk and proactively reduce churn before it becomes an issue.

Catalyst is our dedicated tool for revenue teams, streamlining growth operations by enabling seamless expansion.

Leading customer success teams around the world — including SAP, Github, Schneider Electric, Dynatrace, Drata, and Aircall — use Totango products to access actionable insights and empower teams to fuel customer-led growth.

Totango, a pioneer and leader in customer success software since 2010, merged with Catalyst Software in February 2024. The combined organization formed a CS powerhouse, which continues to grow through innovation and acquisition of AI and customer revenue operations technology and talent to help CS and revenue organizations retain and grow their customer base.

We are a remote organization with employees operating in 25 U.S. States, 6 countries, and have two offices in NYC and Tel Aviv.

Connecting All Customer Data, Less churn, more upsell and cross-sell, Customer Success Management, Proactive Customer Engagement, Customer Data Platform, Customer operating system, Customer Experience Surveys, Customer Health Scores, Digital Engagement, Tech Touch, High Touch, Stakeholder Engagement, Customer Journey Analytics, Composable Customer Success Platform, and customer-led growth